Can Bratch Autobody repair any make of vehicle?
Yes, our technicians are trained and certified to repair all makes and models of passenger vehicles and small delivery vans to factory recommended repair procedures.
Can I select the facility that will repair my vehicle?
Yes, the choice is entirely yours. An insurance company may make are commendation, but they cannot compel you to take your vehicle to any particular facility.
Do I need an appointment for an estimate?
Walk-ins are welcome for free estimates but you may have to wait until our estimator is finished with other customers, so we encourage customers to call a little ahead.
Do I have to turn my repairs into insurance?
Absolutely not! We will do repairs you would like to pay for yourself, but a deposit will be required before we order parts. Please call us with any questions.
Which insurance companies do you work with?
We work with all insurance companies. We can communicate with the insurance company on your behalf, but you must start your claim.
How long will my repairs take?
The amount of damage determines how long your repairs will take. Once an estimate is written we will know how many total hours and we can figure out how many days we will need vehicle to complete repairs.
Do you have rentals available?
Enterprise has rentals available. A rental can be set up for you the day your repairs start, and the rental can just be dropped off here when repairs are complete.
You will need to check with your insurance company to find out if you have rental coverage and how much coverage you have. Enterprise will discuss any charges that you may need to pay yourself.
If you don’t have coverage but still need a rental, we will have Enterprise contact you with pricing, so you can decide if you still want a rental vehicle or not. Rental payments are made directly to Enterprise.
You will need to check with your insurance company to find out if you have rental coverage and how much coverage you have. Enterprise will discuss any charges that you may need to pay yourself.
If you don’t have coverage but still need a rental, we will have Enterprise contact you with pricing, so you can decide if you still want a rental vehicle or not. Rental payments are made directly to Enterprise.
What forms of payment do you accept?
We accept properly signed insurance checks, cash, certified checks, Visa, MasterCard and American Express. We no longer accept personal checks. If the check you want to pay with is made out to you and a finance company, it’s your responsibility to have the finance company endorse the check so there’s no delay in picking up your vehicle.